SB
Shona B
1 reviews | Active since Oct 2009
25 Apr 2015, 18:40
Can See Why You're Closing Down
Once again, Kalahari has managed to make a complete *****-up of an order. I ordered a DVD entitled \Instructions Not Included"- never for a moment did I think that we would miraculously have to learn Spanish overnight in order to watch it. Yes"
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Kalahari.com's replyOfficial
02 May 2023, 21:58Hello cyclepath,
Thanks so much for your feedback.
We're so sorry for disappointing you again.
Not to worry, we'll arrange a return but you can discard the DVD or keep if you like.
We'll process the refund for the item \Instructions Not Included, which should reflect on your profile within 24 hours. At that stage you can either use the credit against a new order or request a refund online for the amount to be issued back to the original payment method.
Thanks so much for your feedback.
We're so sorry for disappointing you again.
Not to worry, we'll arrange a return but you can discard the DVD or keep if you like.
We'll process the refund for the item \Instructions Not Included, which should reflect on your profile within 24 hours. At that stage you can either use the credit against a new order or request a refund online for the amount to be issued back to the original payment method.
Kalahari.com's reply02 May 2023, 21:58
Official
Hello cyclepath,
Thanks so much for your feedback.
We're so sorry for disappointing you again.
Not to worry, we'll arrange a return but you can discard the DVD or keep if you like.
We'll process the refund for the item \Instructions Not Included, which should reflect on your profile within 24 hours. At that stage you can either use the credit against a new order or request a refund online for the amount to be issued back to the original payment method.
Thanks so much for your feedback.
We're so sorry for disappointing you again.
Not to worry, we'll arrange a return but you can discard the DVD or keep if you like.
We'll process the refund for the item \Instructions Not Included, which should reflect on your profile within 24 hours. At that stage you can either use the credit against a new order or request a refund online for the amount to be issued back to the original payment method.