EF
Eloise F

1 reviews | Active since Apr 2015

08 Apr 2015, 10:29

Bought a Hisense E2371 Sero7 LE 7\ WiFi 8GB White"

My son saved up for three months in order to be able to buy himself a tablet and when he saw that Kalahari had specials on Tables he chose the Hisense E2371 Sero 7 for R899, he has not even had the tablet for 2 weeks yet and the battery does not even last 3 hours, so when I had my nieces boyfriend who works in the IT industry to try and sort it out, Kalahari will not take responsibility for it and will not replace the tablet or the battery, so now my son is sitting with a brand new tablet that he paid for himself that he must put on charge every 2 to 3 hours!!!! and he bought this for school because most of the schools are now going e-schooling!! so thanks Kalahari for all the years of support that I have given you, I will not be buying from you again....

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Replies (1)
Kalahari.com
Kalahari.com's reply13 Apr 2015, 12:50
Official
Hello efourie74,

Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.

You have been a loyal customer and we appreciate your support.

We will definitely be forwarding off your concerns to our customer operations team, so that we can improve our customer service experience moving forward.

Please note that our team is trying to get hold of you with regards to this return. If possible can you please contact us so that we can inform you of how to return this product.

Once again, we are very sorry for the inconvenience and frustration this has caused you, we aim to make your next experience a better one.

Please free to contact us with any further queries.

Kind regards

Eben
The kalahari Team