CY
Charne Y
1 reviews | Active since Mar 2009
17 Mar 2015, 08:38
BOOKS DELIVERED ARE DAMAGED
I had text books delivered last week (which I wait weeks for and this was a first to wait this long) and as I opened the box I noticed that one of the textbooks (\Doing Research in Business &
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Kalahari.com's replyOfficial
17 Mar 2015, 15:08Hello charne71,
Thanks so much for your feedback and for the chat we had.
We really sorry for disappointing you and for all the inconvenience caused.
As discussed, our staff are usually very meticulous when packaging and dispatching parcels.
We have however, escalated these concerns to the relevant department to investigate and address where needed.
Thanks so much for your support and for accepting our call and for understanding.
Please call should you need any further assistance or information.
Wishing you a lovely day further!
Kind regards,
Megan
The kalahari.com Team
Thanks so much for your feedback and for the chat we had.
We really sorry for disappointing you and for all the inconvenience caused.
As discussed, our staff are usually very meticulous when packaging and dispatching parcels.
We have however, escalated these concerns to the relevant department to investigate and address where needed.
Thanks so much for your support and for accepting our call and for understanding.
Please call should you need any further assistance or information.
Wishing you a lovely day further!
Kind regards,
Megan
The kalahari.com Team
Kalahari.com's reply17 Mar 2015, 15:08
Official
Hello charne71,
Thanks so much for your feedback and for the chat we had.
We really sorry for disappointing you and for all the inconvenience caused.
As discussed, our staff are usually very meticulous when packaging and dispatching parcels.
We have however, escalated these concerns to the relevant department to investigate and address where needed.
Thanks so much for your support and for accepting our call and for understanding.
Please call should you need any further assistance or information.
Wishing you a lovely day further!
Kind regards,
Megan
The kalahari.com Team
Thanks so much for your feedback and for the chat we had.
We really sorry for disappointing you and for all the inconvenience caused.
As discussed, our staff are usually very meticulous when packaging and dispatching parcels.
We have however, escalated these concerns to the relevant department to investigate and address where needed.
Thanks so much for your support and for accepting our call and for understanding.
Please call should you need any further assistance or information.
Wishing you a lovely day further!
Kind regards,
Megan
The kalahari.com Team