1 reviews | Active since Mar 2015
Beware of [URL Removed]
I bought a Canon S120 compact camera from [URL Removed] on 23 March as a birthday present for my daughter. The normal procedure when buying something online was followed, providing my credit card particulars. An sms was received informing me that the camera would be delivered on 26 March. On enquiry today (27/3) nobody knows what is happening. Kalahari says Pay U has to notify them that the payment has been done before they will effect delivery, but cannot tell me if they have started on the order or Pay U has contacted my bank. My bank (Standard Bank) says nobody has cleared the payment with them yet. Pay U says \it looks like"payment has been cleared by them but can't give details or confirm. Kalahari is unavailable (19H00) but should be open till 21h00 according to their website. Kalahari tells ME to phone around and find out what the delay is"
Thanks so much for your feedback.
We're so sorry for disappointing you with your order.
As per your request, we'll contact you later in the day to discuss your concerns.
Thanks so much for informing us of your experience as it helps us improve where needed.
Once again, we'd like to apologise for the frustration and troubles caused.
Please call should you need any further assistance or information.
Wishing you a lovely morning further!
Kind regards,
Megan
The kalahari.com Team
Thanks so much for your feedback.
We're so sorry for disappointing you with your order.
As per your request, we'll contact you later in the day to discuss your concerns.
Thanks so much for informing us of your experience as it helps us improve where needed.
Once again, we'd like to apologise for the frustration and troubles caused.
Please call should you need any further assistance or information.
Wishing you a lovely morning further!
Kind regards,
Megan
The kalahari.com Team