Bad Service

On the 23rd of January 2015 my son ordered stock from them. He made the payment on the same day. On the 6th of February 2015 he contacted them to find out where his order is. He was told that his order was cancelled as they have no stock. They did not even have the decency to contact him informing him that the order was cancelled. He asked for a refund, they told him he has to do it online on their website, which he did. I phoned them again on the 10th, 13th and today as no refund was paid into my son's bank account. I asked to speak to the finance department on which I was told that I can not. They will contact them via e-mail. I can not believe what a disgrace this company has become. <br> <br> All I can say is that we as family will never ever make use of their services again. And we will make sure that all our friends and family will know about their bad services.