CB
Caitlin B
1 reviews | Active since Feb 2015
26 Feb 2015, 10:10
Bad Refund Service on Returns
I bought a Russell Hobbs Sandwich Press on 15 January and app**** for a return on 31 January. The Estimate \delivery date"(collection date) was scheduled for the 9th of February. After numerous emails and phone calls"
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Kalahari.com's replyOfficial
02 May 2023, 21:58Hello CJ2001,
Thank you for contacting us.
we are sorry to hear how disappointing your recent experience has been. We did not intend to upset you.
We would like to confirm that we have refunded you in full for the sandwich press.
We have loaded the credit onto your kalahari profile.
You are welcome to use this credit towards your next purchase, or you may request a credit refund. A credit refund will allow you to have the funds paid back to the original method of payment.
In order to request a credit refund, kindly follow these steps:
1. Log into your Kalahari.com profile
2. Go to \Account Dashboard\"
Thank you for contacting us.
we are sorry to hear how disappointing your recent experience has been. We did not intend to upset you.
We would like to confirm that we have refunded you in full for the sandwich press.
We have loaded the credit onto your kalahari profile.
You are welcome to use this credit towards your next purchase, or you may request a credit refund. A credit refund will allow you to have the funds paid back to the original method of payment.
In order to request a credit refund, kindly follow these steps:
1. Log into your Kalahari.com profile
2. Go to \Account Dashboard\"
Kalahari.com's reply02 May 2023, 21:58
Official
Hello CJ2001,
Thank you for contacting us.
we are sorry to hear how disappointing your recent experience has been. We did not intend to upset you.
We would like to confirm that we have refunded you in full for the sandwich press.
We have loaded the credit onto your kalahari profile.
You are welcome to use this credit towards your next purchase, or you may request a credit refund. A credit refund will allow you to have the funds paid back to the original method of payment.
In order to request a credit refund, kindly follow these steps:
1. Log into your Kalahari.com profile
2. Go to \Account Dashboard\"
Thank you for contacting us.
we are sorry to hear how disappointing your recent experience has been. We did not intend to upset you.
We would like to confirm that we have refunded you in full for the sandwich press.
We have loaded the credit onto your kalahari profile.
You are welcome to use this credit towards your next purchase, or you may request a credit refund. A credit refund will allow you to have the funds paid back to the original method of payment.
In order to request a credit refund, kindly follow these steps:
1. Log into your Kalahari.com profile
2. Go to \Account Dashboard\"