Another faulty item from Kalahari

My daughter was bought a dvd player for the car for Christmas. Just 2 months later I have had to put a hair band around it to try keep it together to avoid all the noise and bad picture. At times the dvd player makes so much noise you can't hear the movie. The machine doesn't seem to fit together properly. This will be the 5th faulty product bought from kalahari. Now what are my choices.... return it and wait weeks for a replacement dvd player or put up with a faulty one??? Why do I always have these problems with kalahari?? Not acceptable and extremely disappointed with kalahari. Seems you are not the people to buy appliances or electronics from.