DD
Duane D
1 reviews | Active since Mar 2015
19 Mar 2015, 22:15
2nd Late Pre-order in a month
I pre-ordered Final Fantasy Type Zero for ps4 earlier this week, where delivery date was specified for the 20th. Only for it to be delayed to the 26th of March and only notified about it on the 19th. This is the 2nd pre-order within a month with the same issue. Pre-ordered The Order 1886 which has a similar delay with no notification of it being late. I'm sorry but I'm done with Kalahari. This just isn't acceptable seeing that other online retailers are able to deliver on time. Reading other peoples complaints on similar issues and also with issues after that with refunds just ins't acceptable.
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Kalahari.com's replyOfficial
23 Mar 2015, 11:17Hello duaneduffey,
Thank you so much for contacting us.
We are very sorry for all the inconvenience and frustration this has caused you.
It was very saddening to see we had delayed your delivery until the 26-03-2015.
Upon investigating into your query, we had seen that our suppliers had advised us late that there would be delay with regards to the delivery of your item.
We have seen that your item has arrived into our warehouse and is currently being packaged and shipped out to you.
We do know that none of this makes up for the delay, but we are working extremely hard to ensure your parcel is delivered to you as soon as possible.
Once again, we are very sorry for all the inconvenience and frustration this has caused you.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
Kalahari.com
Thank you so much for contacting us.
We are very sorry for all the inconvenience and frustration this has caused you.
It was very saddening to see we had delayed your delivery until the 26-03-2015.
Upon investigating into your query, we had seen that our suppliers had advised us late that there would be delay with regards to the delivery of your item.
We have seen that your item has arrived into our warehouse and is currently being packaged and shipped out to you.
We do know that none of this makes up for the delay, but we are working extremely hard to ensure your parcel is delivered to you as soon as possible.
Once again, we are very sorry for all the inconvenience and frustration this has caused you.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
Kalahari.com
Kalahari.com's reply23 Mar 2015, 11:17
Official
Hello duaneduffey,
Thank you so much for contacting us.
We are very sorry for all the inconvenience and frustration this has caused you.
It was very saddening to see we had delayed your delivery until the 26-03-2015.
Upon investigating into your query, we had seen that our suppliers had advised us late that there would be delay with regards to the delivery of your item.
We have seen that your item has arrived into our warehouse and is currently being packaged and shipped out to you.
We do know that none of this makes up for the delay, but we are working extremely hard to ensure your parcel is delivered to you as soon as possible.
Once again, we are very sorry for all the inconvenience and frustration this has caused you.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
Kalahari.com
Thank you so much for contacting us.
We are very sorry for all the inconvenience and frustration this has caused you.
It was very saddening to see we had delayed your delivery until the 26-03-2015.
Upon investigating into your query, we had seen that our suppliers had advised us late that there would be delay with regards to the delivery of your item.
We have seen that your item has arrived into our warehouse and is currently being packaged and shipped out to you.
We do know that none of this makes up for the delay, but we are working extremely hard to ensure your parcel is delivered to you as soon as possible.
Once again, we are very sorry for all the inconvenience and frustration this has caused you.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
Kalahari.com