CB
Cornel B

1 reviews | Active since Jun 2017

15 Mar 2021, 07:16

Worst service ever!

Ordered a pair of shoes, received NO feedback regarding the estimated delivery or anything. They do not respond to WhatsApp or email communication, but my order is paid! Worst service ever and I'm still waiting to receive my order... Would not recommend!

0
Replies (2)
KakFancy
KakFancy's reply15 Mar 2021, 10:41
Official
Good Morning Cornel,

we are sorry to hear that you are not happy with the service. Our lead times are stipulated on our website when placing an order with us. You are also asked before payment if you accept our lead times. You can view them here https://***fancy.co.za/shipping-policy/


KakFancy
KakFancy's reply15 Mar 2021, 10:47
Official
we have sent out communication to you on the following dates-
Monday 01 March 2021
Sunday 07 March 2021
Monday 08 March 2021
Monday 15 March 2021

your waybill number and tracking details has been sent to you. 

We believe you will enjoy your ***fancy products just as much we love them!