Disgusting Service

<p>Kagu Leathers, the most disguting and pathetic service ever received.</p> <p>About 4 weeks ago, i sought the service of refurbishing my leather couches from this badly run company. I paid a deposit upfront and i had Kagu pick up my couches. Now a service that was supposidly 7 working days went to 4 weeks. On friday the 20th they promised to deliver and apparantly the Manager Precious got into labour and instead to delivering my couch, they took her to the hospital. </p> <p>After this happened, noone called to inform or apologize for the inconvinience. On Monday after trying to get hold of them (both cell and landline was not being answered) i had Precious's assistant call me and act like she was unaware of what had transpired. We then arranged for delivery at 6pm. I called her from 4.30 pm to check if everything was in order for delivery and she confirmed this. At 6.30 pm noone showed up. After calling her numerous times and having been **** to the driver then called to let me know that he was only leaving the warehouse at 8.15pm and ETA was 9.30. At 9.20 the driver called me and told me that he was lost. We then gave him directions again and he arrived at 10pm with half done couches. Upon returning to their warehouse their driver crashed our complex gate and did not take responsibility of his actions. We then had to get someone to come out and fix the gate. </p> <p> </p> <p>The day after we tried to get hold of Kagu to no avail . Precious then called pretending not to know what was going on. we have since asked them to reimburse us on the gate and have them to fix the half done job on the couch. They have since resorted to ignoring my calls. I am sick to my stomach, i have never been exposed to such bad service.</p>