SR
Selloane R

1 reviews | Active since Aug 2021

12 Oct 2022, 13:02

Worst service ever

Worst service ever! Everything is a hassle, I was on the phone for 2 hours waiting to speak to a consultant. It's really pathetic. Definitely cancelling

0
Replies (4)
Kaelo
Kaelo's reply12 Oct 2022, 14:11
Official
Dear Selloane, 

We are so sorry to hear about your most recent experience and will ensure our team makes contact with you shortly.

The Kaelo Team 
Kaelo
Kaelo's reply12 Oct 2022, 14:16
Official
Dear Selloane,

We attempted contacting you to obtain further details regarding your complaint but reached your voicemail.

Please confirm a suitable time to contact you and advise if you are a member of Kaelo Health or Kaelo Gap.

The Kaelo Team
SR
Selloane R's update12 Oct 2022, 14:26
Reviewer Update
Hi kaelo, I had to turn back home without consulting at my GP because I keep going back to caller number 15,even my GP was on hold for an hour, I am still on the phone, please call me. I. A member of Kaelo health
Kaelo
Kaelo's reply12 Oct 2022, 14:37
Official
Thank you for your response.

Our team will make contact with you shortly