IE
Imtiaz E

1 reviews | Active since Aug 2025

20 May 2026, 08:27

WORST SERVICE EVER. BEEN A CLIENT FOR THREE YEARS

I have been borrowing from 2023 and now they decided to block my profile yet we are good client always pay on time and never late .

Payments is upto date

Every three month I take an Amount of R1350 to help with my child's medical bills and today I come to know that after three years paying on time KAELO CHANGES THETE BORROWING CRITERIA

NOT ONLY DID THEY DROP THE AMOUNT FROM R2250 TO R1350. .

THIS ALSO PUT ME INTO A PROBLEM WHERE IM UNABLE TO PAY MEDICAL BILLS EVERY THREE MONTHS

WORST SERVICES EVER , THEY WILL ONLY LIE TO YOU AS A CUSTOMER

CUSTOMER'S ARE NEVER IMPORTANT TO THIS COMPANY

DO NOT USE THEM YOU WILL BE **** TO

0
Replies (4)
IE
Imtiaz E's update20 May 2026, 08:57
Reviewer Update
Sandler Somniso is the worst customer agent ever even his response to a query does not even state

Good morning Mrs customers or hello

KAELO AND THE PEOPLE THEY EMPLOY LIKE SANRLE SOMINISO IS RUDE AND THE SERVICE IS PATHETIC

YET I HAVE BEEN A LOYAL CUSTOMER WHO ALWAYS PAID ON TIME FOR THE PAST 3 YEARS


IE
Imtiaz E's update20 May 2026, 08:59
Reviewer Update
SANELE SOMNISO IS THE CORRECT NAME
Kaelo
Kaelo's reply20 May 2026, 09:07
Official
Thank you for bringing this to our attention. Our team has been alerted and will be in touch to assist. 

IE
Imtiaz E's update20 May 2026, 09:37
Reviewer Update
Everytime you guys state the team is alerted but there is always issue


Honestly guys as a good client who is upto date with payment

I've been given the worst service ever and endless problems


I use this funds for my child medical bills every three months ,


You'll dropped it from R2250 because you guys procedures change we the client have to bare the strain yet payment are done on time

Again your procedure changed , and now there is no funds available, again we have to bare the strain .


Honestly DEAR PUBLIC DO NOT USE KAELO

THERE CONSULTANT ARE RUDE LIKE SANELE SOMNISO IS PATHETIC SERVICE


THERE SERVICE OVERALL AS A COMPANY IS WORSE


LIES UPOM LIES

I WILL NOW TAG EVERY SOCIAL MEDIA LIKE FACE BOOK AND INSTAGRAM.

AS A GOOD CLIENT WHO HAD BEEN PAYINH ON TIME THI WAS UNFAIR TO ME ANF MY CHILD WHO NEEDS MEDICAL ATTENTION

SO PUBLIC DONT USE THETE SERVICE