Worst healthcare insurance provider

I have submitted a claim in December 2020, of which there is no outcome for it to date. I have been in contact with Isaac over the past few weeks, he make promises on each and every call we have and every time when I call him to follow up on the promises he makes, he get agitated and transfer the call to call centre.

I have called the call centre every week since December without getting any feedback on my claim, no one seems to know what’s happening with my claim. I have never experienced such bad service from any company.