KM
Kele M

1 reviews | Active since Apr 2015

08 Nov 2023, 07:46

Unjustified waiting list

The insurance company placed us on a waiting list despite us submitting our previous medical certificate, and this is completely unjust. We have got two kids who are not well. Its so frustrating

0
Replies (2)
KM
Kele M's update08 Nov 2023, 07:53
Reviewer Update
We were assisted by Fathima Vally who said we can call anytime when we are not happy but she’s not returning our calls
Kaelo
Kaelo's reply08 Nov 2023, 08:54
Official
Good day Kele Matsididi, 

We sincerely apologise for the experience you have with us. We will ensure that our team gets a hold of you as soon as possible. 

The Kaelo Team