FN
Faith N
1 reviews | Active since Dec 2020
12 Nov 2022, 11:34
Uncaring Useless Medical insurance, that does put life of clients first.
I paid my account in full and in advance after changing my debit order date, and come a time when I needed to consult, when I got to my Gp I find out my cover has been suspended, I called them, the consultant told me after confirming my premiums for 2 months, that I must Wait, till cover is re instated, I had even paid in advance but could use my services, I find kabelo health insurance very useless, not taking care of their clients, all they care about is money, not health of a client.
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Replies (1)Kaelo's replyOfficial
14 Nov 2022, 08:01Hi Faith,
We are so sorry about your experience and understand that you are very frustrated by the situation.
We will ensure our Exec Team contacts you as soon as possible to have the issue resolved.
The Kaelo Team
We are so sorry about your experience and understand that you are very frustrated by the situation.
We will ensure our Exec Team contacts you as soon as possible to have the issue resolved.
The Kaelo Team
Kaelo's reply14 Nov 2022, 08:01
Official
Hi Faith,
We are so sorry about your experience and understand that you are very frustrated by the situation.
We will ensure our Exec Team contacts you as soon as possible to have the issue resolved.
The Kaelo Team
We are so sorry about your experience and understand that you are very frustrated by the situation.
We will ensure our Exec Team contacts you as soon as possible to have the issue resolved.
The Kaelo Team
