Unbelievably bad service.

Filed a claim for Gap Cover, no response received for 3 weeks that that claim was received. Sent a mail in the second week with no response. In the third week resorted to calling the call center, who said my claim was in processing and they would mail me with an update, a week later I have no response. Still yet to receive written notice that my claim has been received.

Called the service center for a second time in the fourth week to be told that the system is offline and they are unable to assist.

To any personal or corporate clients, I would highly recommend avoiding Kaelo as a service provider, they have provided the worst service I have experienced from any company in a very long time.

Hello peter is become a last resort to voice my frustration and warn other people.