SO
Shelley O
1 reviews | Active since Nov 2018
20 Dec 2023, 15:06
Thanks Kaelo
I just want to take the time to thank you for your excellent and efficient service with processing 2 of my gap cover claims. I actually submitted 2 claims about 3 weeks apart, but for the same procedure, and the delay on processing the first claim was on my part (due to the delay in submitting supporting documents). The person processing the claims identified that most of the documents were applicable to both claims as they were basically the same, and was able to consolidate and process both claims at once and pay out the claims together, so thank you very much!!
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Replies (1)Kaelo's replyOfficial
20 Dec 2023, 16:09Good day Shelley, we are very pleased to hear this!
Thank you for the great feedback and we will continue to do very best.
The Kaelo Team.
Thank you for the great feedback and we will continue to do very best.
The Kaelo Team.
Kaelo's reply20 Dec 2023, 16:09
Official
Good day Shelley, we are very pleased to hear this!
Thank you for the great feedback and we will continue to do very best.
The Kaelo Team.
Thank you for the great feedback and we will continue to do very best.
The Kaelo Team.
