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Tony H

1 reviews | Active since Feb 2010

05 May 2021, 17:42

Terrible product and useless service

It took 6 months and endless calls and emails to get a claim settled. The claim was "lost" many times and even when finally found, many promises to respond the next day, or within a week, were broken. I had recordings of telephone calls documenting this and it it still did not help. They seem to try to find every possible reason to reject a claim to see if they can't just wear you down with endless delays. Don't take this cover. It is useless

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Replies (1)
Kaelo
Kaelo's reply06 May 2021, 08:33
Official
Good Day Mr Heher,

Thank you for raising this - Our team will be in contact with you.

Kind Regards,