Stephne ****, Priscilla ghosted me Arnold said my claim was submitted when it wasn't. Lies lies lies lies lies

I am extremely frustrated by Kaelo’s conduct and the blatant contradiction between what the company publicly promotes and how it treats its own employees. While positioning itself as a champion of mental health awareness, my experience has been marked by neglect, dishonesty, and a complete lack of accountability. I have been chasing feedback on my claim for nearly 90 days. I was initially told the delay was due to the resignation of the staff member responsible, forcing me to restart the process. This excuse is unacceptable and raises serious concerns about Kaelo’s internal processes. I left the company in October, yet my claim remains unresolved. Despite contacting multiple departments, including Payroll, I have received no assistance. Commitments to help have been made and ignored, and my follow-up emails are now being filtered, which is deeply disrespectful given my almost five years of service to the company. The ongoing delays, shifting explanations (“system issues” and third parties), and lack of transparency have caused me significant financial and emotional distress. This treatment reflects a culture where employees are reduced to numbers, not people. The way you treat your employees is disgusting.