Security Issue

https://www.kaelo.co.za/kaelo-gap/

I do not recommend using them as your gap cover, due to security concerns.

For the second time now, our beneficiaries have disappeared on the policy with no notice, just if we call we then realise that one of our beneficiaries are not on them anymore.

AND when I called previously over a period of this last month they happily helped me, when I called today the lady informed me that she cannot help me as I am not on the policy....

Quite concerning to pay for a service, I keep thinking what if something happened to me and I needed the cover I have been paying for for almost 10 years - they would not have paid out?