Sanlan Gap Cover

Worst company to deal with. Wife was admitted to hospital emergency opp was done same day. Next few days bills were being sent to us. Fedhealth settled most of the amounts. We were lleft with a R10000 shortfall for the gynea. Procedure was done on the 30th of May. To date Sanlan hasn't settled the bill. We have been given the run around. Empty promises. Every person I spoke to gives us a different story. 3 months later and still they haven't settled. Spoke to supervisor Lamees on 3 occasions. She promised to call me back nothing. I have to keep on calling just to be told they working on it. To date I have made over 30 calls. Still no resolution. Last communication was on Tuesday were she said I will call you back. Still waiting. This is the first time did we ever claim from Sanlan Gap cover since taking out the policy over a year ago.