1 reviews | Active since Oct 2017
SANLAM GAP MAKES YOU CRY AT CLAIMS STAGE.....
"Without prejudice"I have never experienced such HORRIBLE, USELESS SERVICE in my life. Sanlam makes you cry when they do not want to pay out a claim. I have been submitting documents to Sanlam gap since 26 of May. It is a month later, nothing has been finalized. I have sent everything that was required. I still get emails requesting for more documents which have been sent to them over 10 times repeatedly. You cannot get the help that is required from this company. Different call center agents tell you different things. It is almost impossible to explain in simple English. Sanlam does everything in its POWER not to pay. I have legitimate claims where the shortfall is listed on the Medical aid statement, Doctors bills etc...Is is still not sufficient for Sanlam since the 26/05/2021. When Sanlam wants your business they make alot of promises, Beware these **** PROMISES. I literally have to BEG to get the SERVICE I deserve, the service that I am paying for. I would rather pay extra for a GAP cover and get the service rather than having to CRY FOR SERVICE FROM SANLAM....REALLY PATHETIC, GAP COVER NOT RECOMMENDED.
This serves as a formal apology from Kaelo for the challenges faced within our operations team.
We take pride in the level of service we provide and strive to attain excellent client satisfaction and acknowledge that in this case we failed to meet the necessary requirements and caused an inconvenience to you.
Our team will be in contact with you shortly.
Take care and Be safe.
This serves as a formal apology from Kaelo for the challenges faced within our operations team.
We take pride in the level of service we provide and strive to attain excellent client satisfaction and acknowledge that in this case we failed to meet the necessary requirements and caused an inconvenience to you.
Our team will be in contact with you shortly.
Take care and Be safe.
