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Ronel T

1 reviews | Active since Jun 2021

29 Jun 2021, 18:41

Sanlam Gap Cover

The worst service I have ever experience. Please do not sign up for this. I have lost R25000 co payments because of this bad service. Definitely not user friendly. They keep on requesting the same documents over and over and then at the end not pay for any co payments. Bad Bad Worst Worst, please don't use Sanlam Gap Cover.

0
Replies (1)
Kaelo
Kaelo's reply05 Jul 2021, 11:19
Official
Good day,

This serves as a formal apology for the service failures experienced from Kaelo and the challenges faced with feedback from our operations team. Our service to our valued members is of utmost importance and it is therefore extremely disappointing to us for the claims experience.

Our team will be in contact with you shortly.

Take care and Be safe.