Sanlam gap cover - claim failure

Item: Kaelo
Rating: 1
Author: Jacques T

Sanlam gap cover.

I submitted a claim on 31-12-2022. I still have a not received feedback on the outcome of the claim. After two phone calls the only feedback the administrator could reveal is that the claim is still with assessments.

I am extremely disappointed.

Helpful (0)

Replies (1)

Kaelo's replyOfficial

31 Jan 2023, 07:35

Good day Jacques Truter, we sincerely apologise for the inconvenience and understand your frustration.

Please be advised that the matter has been escalated to our team and they will contact you as soon as possible.

The Kaelo Team

Kaelo's reply31 Jan 2023, 07:35

Official