JC
Johan C

1 reviews | Active since May 2012

19 Dec 2023, 15:14

Sanlam Gap Cover

Had a claim for blood tests summitted months back and after completing numerous documents and submitted at least 5 times, no response from the parties to be no resolution to date. Despite all re-submissions all i get is a reference number which means absolutely nothing to expedite the payment. I had it with them and of their their total *********** administration.

0
Replies (2)
Kaelo
Kaelo's reply19 Dec 2023, 15:18
Official
Hi Johan Coetzee, 

We sincerely apologise for what you have experienced and completely understand your frustration. 

We have alerted our team and they will assist as soon as possible. 

The Kaelo Team
JC
Johan C's update19 Dec 2023, 15:28
Reviewer Update
Just the premium monthly contributed and paid for years could have covered my claim of R4 279.80.