SG
Shaneetha G

1 reviews | Active since Nov 2018

09 Mar 2022, 14:33

Sad Pensioner

I had just been with them for a month they told me my premiums would b R346.00 a month I took it as I am a pensioner that is what I paid in December in the next month they debited my account for the amount of R388.00 shocking an I haven't been to c the doctor even up to end of February I phoned then spoke to a Lady she said they would look into it I haven't received a call from them or an email I decided to send an email to find out why the premiums had gone up in a month's time I received a reply saying that your premiums had gone up from R346.00 to R388.00 I mean come on within a month How ridiculous is that expecially for a pensioner u might say R42.00 is not a big deal but let me tell u it is if u are pension every bit counts.

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Replies (1)
Kaelo
Kaelo's reply09 Mar 2022, 14:45
Official
Good afternoon, 

We are so sorry to hear about your most recent experience, our team will be in contact with you shortly.

The Kaelo Team