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Simran S

1 reviews | Active since Jan 2026

14 Jan 2026, 01:26

Primecure Kaelo Health

If I could give 0 star, I would. I've been unhappy with this service since DAY 1. The policies and procedures are unclear. Their requirements are unrealistic and tiresome. Agents are unfriendly and unhelpful. I was also constantly kept on hold when calling them, sometimes for even as long as 30 minutes. I only joined Kaelo as my previous job had a partnership with them and they did not provide us with any other choices. I am so glad that I am no longer with Kaelo.

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Replies (1)
Kaelo
Kaelo's reply14 Jan 2026, 08:51
Official
 We are so sorry you had such terrible experience with us. We have noted this for our team to look into for better service, thank you for bringing this to our attention.