POOR SERVICE FROM SANLAM GAP

I have been waiting for 6 months for one claim, untill today its not resolved. What frustrated me most I dont even get a response from emails Iv been sending, I am using my airtime every single day to call which I never get a solution.I am beyond frustrated and annoyed with SANLAM poor service and incompetence, All I keep getting check tomorrow or its being processed wait 5 days But still NOTHING.