NN
Nomsa N

1 reviews | Active since Apr 2014

12 May 2022, 21:38

poor service from kaelo gap cover

every month a pay a gap cover for co payments in hospital i submitted a claim with all documents required when i do a follow up on when my funds will be paid i am told the statement of account is required i have now submitted it 3 times and everytime i do a follow i am still asked for same i believe its a delay tectic which according to me is poor service, please help me

0
Replies (1)
Kaelo
Kaelo's reply13 May 2022, 00:00
Official
Dear Nomsa, 

We are so sorry to hear about your most recent experience and will ensure our team makes contact with you as soon as possible.

The Kaelo Team