PATHETIC SERVICE AND LACK OF URGENCY

This is the worst medical insurance. I have been with them less than a year and every month they seem to have issues with their billing. every month i have to query as to why i am been double debited now it has been over a week and they have even escalated my issue but their response time is basically a no response. they have no sense of urgency. I have cancelled my policy due to the pathetic service i have received, definitely not the medical insurance to go with.