ML
Michelle L

1 reviews | Active since Jun 2014

11 Feb 2026, 08:11

Pathetic service

I have paid premiums to Western Gap Cover for 10 years or more. I have submitted my first ever claim this year. The communication is practically non existent.

0
Replies (3)
Kaelo
Kaelo's reply11 Feb 2026, 08:47
Official
 That doesn't sound right. Thank you for bringing this to our attention. Our team has been alerted and will be in touch to assist. 
ML
Michelle L's update11 Feb 2026, 14:18
Reviewer Update
Thank you Kaelo. Daverine made contact and issue has been resolved. Thanks Daverine for your friendly assistance and prompt response.
Kaelo
Kaelo's reply11 Feb 2026, 15:27
Official
And appreciate the feedback Michelle. Thank you.