NS
Nisha S
1 reviews | Active since Jul 2013
31 Jan 2024, 10:31
Pathetic service!!!
I called 3 weeks ago to log a complaint and I spoke to an absolutely USELESS guy called Mohammed at Kaelo Health. He has been making empty promises and doing NOTHING to resolve the issue!!!! The problem was that the doctor has been charging my mum just to give her blood results!!! He just says that the bloods are fine and charges her!!! It is January and already she only has 2 visits left! Please fire Mohammed as he's USELESS!!!! How long can it take to fix this???!!!
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Kaelo's replyOfficial
31 Jan 2024, 10:58Hi Nisha, we sincerely apologise for the service you have received and completely understand the frustration.
We will ensure that our team is alerted and they will assist as soon as possible.
The Kaelo Team
We will ensure that our team is alerted and they will assist as soon as possible.
The Kaelo Team
Kaelo's reply31 Jan 2024, 10:58
Official
Hi Nisha, we sincerely apologise for the service you have received and completely understand the frustration.
We will ensure that our team is alerted and they will assist as soon as possible.
The Kaelo Team
We will ensure that our team is alerted and they will assist as soon as possible.
The Kaelo Team