MN
Makhosonke N
1 reviews | Active since Sept 2015
02 Apr 2025, 08:35
No feedback on work flow ref
Good day.
I submitted tickets via emails and all I receive is ref numbers without any feedback. Please see below.
wf_*** wf_*** wf_***
Helpful (0)
Replies (7)0
Replies (7)
Kaelo's replyOfficial
02 Apr 2025, 08:39Hello Sandile, we are so sorry for the lack of communication. Kindly note that this has been escalated to our team and they will ensure the matter is resolved ASAP. For personal security, please remove your ID number from the review.
Best regards,
Kaelo's reply02 Apr 2025, 08:39
Official
Hello Sandile, we are so sorry for the lack of communication. Kindly note that this has been escalated to our team and they will ensure the matter is resolved ASAP. For personal security, please remove your ID number from the review.
Best regards,
Kaelo's replyOfficial
03 Apr 2025, 13:59Hello there, we hope our team was able to assist you with your complaint.
Best regards,
Kaelo's reply03 Apr 2025, 13:59
Official
Hello there, we hope our team was able to assist you with your complaint.
Best regards,
MN
Makhosonke N's updateReviewer Update
03 Apr 2025, 16:57Hi there.
Please note that I have not been contacted.
Please note that I have not been contacted.
MN
Makhosonke N's update03 Apr 2025, 16:57
Reviewer Update
Hi there.
Please note that I have not been contacted.
Please note that I have not been contacted.
Kaelo's replyOfficial
04 Apr 2025, 08:29Hello Makhosonke, please check your emails. There should be communication there.
Best regards,
Kaelo's reply04 Apr 2025, 08:29
Official
Hello Makhosonke, please check your emails. There should be communication there.
Best regards,
MN
Makhosonke N's updateReviewer Update
04 Apr 2025, 16:06Hi there.
Thank you. I have seen the email. however, I have responded but I not if it was received as it is the No Reply email address.
Hi Obakeng.
Thank you for the response.
However, this was done under emergency causality (which there is a cover for) and the center was called in for pre-authorization. The X-ray was not done out of hospital, the X-ray was done at Netcare 911 Waterfall on the same date.
Please advise.
Thank you. I have seen the email. however, I have responded but I not if it was received as it is the No Reply email address.
Hi Obakeng.
Thank you for the response.
However, this was done under emergency causality (which there is a cover for) and the center was called in for pre-authorization. The X-ray was not done out of hospital, the X-ray was done at Netcare 911 Waterfall on the same date.
Please advise.
MN
Makhosonke N's update04 Apr 2025, 16:06
Reviewer Update
Hi there.
Thank you. I have seen the email. however, I have responded but I not if it was received as it is the No Reply email address.
Hi Obakeng.
Thank you for the response.
However, this was done under emergency causality (which there is a cover for) and the center was called in for pre-authorization. The X-ray was not done out of hospital, the X-ray was done at Netcare 911 Waterfall on the same date.
Please advise.
Thank you. I have seen the email. however, I have responded but I not if it was received as it is the No Reply email address.
Hi Obakeng.
Thank you for the response.
However, this was done under emergency causality (which there is a cover for) and the center was called in for pre-authorization. The X-ray was not done out of hospital, the X-ray was done at Netcare 911 Waterfall on the same date.
Please advise.
MN
Makhosonke N's updateReviewer Update
14 Apr 2025, 10:24Hi.
Please advise as there is no further communication.
Regards
Please advise as there is no further communication.
Regards
MN
Makhosonke N's update14 Apr 2025, 10:24
Reviewer Update
Hi.
Please advise as there is no further communication.
Regards
Please advise as there is no further communication.
Regards
Kaelo's replyOfficial
14 Apr 2025, 10:52Hello there, we have let our team know about this feedback. They will be in touch to assist.
Best regards,
Kaelo's reply14 Apr 2025, 10:52
Official
Hello there, we have let our team know about this feedback. They will be in touch to assist.
Best regards,