nV
norma V
1 reviews | Active since May 2015
27 Jan 2023, 15:53
MEDEXPENSE GAP COVER - DOUBLE DEBIT ORDERS COLLECTED
Since beginning of January 2023 I have sent numerous emails to Medexpense Gap cover pertaining to double debit orders collected for Dec and Jan. I have placed calls to Isaac Chanza, Sam and Portia re the issue which apparently has been escalated to their billing department but to no avail.
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Kaelo's replyOfficial
27 Jan 2023, 15:58 Hi Norma Venter,
We apologise for the poor experience you have had with us and fully understand the frustration.
We will ensure our Exec Team contacts you as soon as possible to have the issue rectified.
Yours sincerely, Kaelo
We apologise for the poor experience you have had with us and fully understand the frustration.
We will ensure our Exec Team contacts you as soon as possible to have the issue rectified.
Yours sincerely, Kaelo
Kaelo's reply27 Jan 2023, 15:58
Official
Hi Norma Venter,
We apologise for the poor experience you have had with us and fully understand the frustration.
We will ensure our Exec Team contacts you as soon as possible to have the issue rectified.
Yours sincerely, Kaelo
We apologise for the poor experience you have had with us and fully understand the frustration.
We will ensure our Exec Team contacts you as soon as possible to have the issue rectified.
Yours sincerely, Kaelo