Kealo , Hospitals doesn't want to accept this product due to non payment

Item: Kaelo
Rating: 1
Author: Magdalene V

This is the worse medical insurance, especially for womans health , they didn't pay my daughters emergency room visit or xrays , I am now going to be black listed, they just don't care, they don't pay there DSP they don't call you after numerous emails, hospital are refusing to help as Kealo don't want to pay ,

Helpful (0)

Replies (2)

Kaelo's replyOfficial

31 Aug 2023, 13:22

Good day Magdeline, we are very sorry to hear about your experience with us.

Please be informed that we have escalated the matter to our team to assist as soon as possible.

The Kaelo Team

Kaelo's reply31 Aug 2023, 13:22

Official

Good day Magdeline, we are very sorry to hear about your experience with us.

Please be informed that we have escalated the matter to our team to assist as soon as possible.

The Kaelo Team

Kaelo's replyOfficial

04 Sept 2023, 14:45

Good day Magdelene,

Our team has attempted to contact you but the line was not answered.

However, an email was sent to you and we hope the issue has been resolved accordingly.

The Kaelo Team

Kaelo's reply04 Sept 2023, 14:45

Official

Good day Magdelene,

Our team has attempted to contact you but the line was not answered.

However, an email was sent to you and we hope the issue has been resolved accordingly.

The Kaelo Team