HT
Hendriette T
1 reviews | Active since Dec 2019
20 Aug 2026, 13:39
Kaelo Western Gap Cover
It is my 5th claim with them Claim date was 7 June Same story as all previous claims They are dragging their feet on purpose Customer service are phoning from their homes Baby crying so load in back ground he can’t even hear me Worst service I have experienced ever
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Replies (2)
Kaelo's replyOfficial
20 Aug 2026, 14:31 Hello Hendrietta, thank you for bringing this to our attention. We're sorry to hear about your experience. We have escalated the matter to our team for further assistance.
Kaelo's reply20 Aug 2026, 14:31
Official
Hello Hendrietta, thank you for bringing this to our attention. We're sorry to hear about your experience. We have escalated the matter to our team for further assistance.
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Hendriette T's updateReviewer Update
25 Aug 2026, 09:09THey actually did take the time to phone me back, BUT with additional requirements. However, these requirements were send through 2 months ago. But it was resend and the claim is STILL OUTSTANDING
HT
Hendriette T's update25 Aug 2026, 09:09
Reviewer Update
THey actually did take the time to phone me back, BUT with additional requirements. However, these requirements were send through 2 months ago. But it was resend and the claim is STILL OUTSTANDING