KAELO PRIME CURE USELESS
I recently joined Dischem Health (Kaelo Prime Cure) medical insurance - WHAT A ****ING BIG MISTAKE!! ****ING PATHETIC SERVICE! Their USELESS PHONE APP NEVER ****ING WORKS! Tried claiming for simple over the counter medication to a measly amount of R96.84 - "SORRY" - PATIENT NOT COVERED"
PATHETIC USELESS SERVICE!!!
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Kaelo's replyOfficial
12 Apr 2023, 08:35Hi Lara C,
We apologise for the service you have experienced and understand the frustration caused.
At the core of our business, we value our people and put people first and you are important to us, therefore, we would like to assist you the best way we can.
We will ensure our Exec Office Team contacts you as soon as possible.
The Kaelo Team
We apologise for the service you have experienced and understand the frustration caused.
At the core of our business, we value our people and put people first and you are important to us, therefore, we would like to assist you the best way we can.
We will ensure our Exec Office Team contacts you as soon as possible.
The Kaelo Team
Kaelo's reply12 Apr 2023, 08:35
Official
Hi Lara C,
We apologise for the service you have experienced and understand the frustration caused.
At the core of our business, we value our people and put people first and you are important to us, therefore, we would like to assist you the best way we can.
We will ensure our Exec Office Team contacts you as soon as possible.
The Kaelo Team
We apologise for the service you have experienced and understand the frustration caused.
At the core of our business, we value our people and put people first and you are important to us, therefore, we would like to assist you the best way we can.
We will ensure our Exec Office Team contacts you as soon as possible.
The Kaelo Team