Kaelo Old Mutual Gap Cover

To sum it up, pathetic communication and evidently lack of reading emails. It was so draining dealing with this company while my brother and I were attending to my Dad who was bed ridden with Parkinsons. They will avoid paying out a claim and ask for documents that do not pertain to the submission. However, the best and most efficient service was when we had to email my Dad's Death Certificate. They were all too happy to cancel the policy. It's a huge disappointment because I have had my Gap Cover with Old Mutual since 2018 and never encountered this dismal service. My Dad was ex Old Mutual Staff, worked there for 16 years and he would have been even more disgusted.