LT
Lorraine T
1 reviews | Active since Apr 2023
23 Jan 2025, 13:25
KAELO IS A **** AND **** MEDICAL INSURANCE
**** MEDICAL COVER,MY CLAIM WAS DECLINED BECAUSE MAY SON GOT INJURED ONTHE 2ND DECEMBER 2024AND HE WENT TO HOSPITAL ON THE 7TH DECEMBER 2024. OTHER REASON IM TOLD I WROTE THE 4TH INSTEAD OF THE 2ND DECEMBER 2024 .
MY ARGUMENT IS BOTH DATES FALL WITHIN MY COVER DATE OF THE1ST DECEMBER 2024 ALL THIS HAPPENS AFTER THEY HAVE GIVEN AUTHORISATION THEN LATER REPUDIATE
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Kaelo's replyOfficial
24 Jan 2025, 15:11Hi Lorraine, we are very sorry to hear this and want to ensure that you are assisted as soon as possible. Our team has been alerted on how long the claim has taken and will get in touch with you.
Kaelo's reply24 Jan 2025, 15:11
Official
Hi Lorraine, we are very sorry to hear this and want to ensure that you are assisted as soon as possible. Our team has been alerted on how long the claim has taken and will get in touch with you.