Kaelo health and dischem health

Item: Kaelo
Rating: 1
Author: Bradley M

Stay away from this company they are a bunch of ******. They debited my account 3 weeks after I have cancelled the insurance with them, now for them to refund its a mission impossible typa scenario.

Helpful (0)

Replies (5)

Kaelo's replyOfficial

05 Jul 2022, 09:02

Dear Bradley,

We are so sorry to hear about your most recent experience and will ensure our team makes contact with you shortly.

The Kaelo Team

Kaelo's reply05 Jul 2022, 09:02

Official

Dear Bradley,

We are so sorry to hear about your most recent experience and will ensure our team makes contact with you shortly.

The Kaelo Team

Kaelo's replyOfficial

06 Jul 2022, 11:54

Dear Bradley,

Our attempts to reach you have been unsuccessful.

Please confirm a suitable time to make contact.

The Kaelo Team

Kaelo's reply06 Jul 2022, 11:54

Official

Dear Bradley,

Our attempts to reach you have been unsuccessful.

Please confirm a suitable time to make contact.

The Kaelo Team

Bradley M's updateReviewer Update

06 Jul 2022, 20:23

If you can just see to it that the following refund is actioned

RE: RE: KH4385 - PREMIUM REFUND - REFERENCE NUMBER: WF_*** - Reference number: wf_***

Bradley M's update06 Jul 2022, 20:23

Reviewer Update

If you can just see to it that the following refund is actioned

RE: RE: KH4385 - PREMIUM REFUND - REFERENCE NUMBER: WF_*** - Reference number: wf_***

Kaelo's replyOfficial

07 Jul 2022, 11:16

Thank you for your response.

We have escalated for urgent resolution.

The Kaelo Team

Kaelo's reply07 Jul 2022, 11:16

Official

Thank you for your response.

We have escalated for urgent resolution.

The Kaelo Team

Kaelo's replyOfficial

11 Jul 2022, 10:04

Good day Bradley,

We are not able to reach you, please confirm a suitable time to contact you.

Thank you.

Kaelo's reply11 Jul 2022, 10:04

Official

Good day Bradley,

We are not able to reach you, please confirm a suitable time to contact you.

Thank you.