jK
johny K
1 reviews | Active since Jun 2020
01 Sept 2022, 15:22
KAELO HALTH IS WHACK LIKE CRACK
I AM ABSOLUTELY ANNOYED BY THE RIDICULOUSLY SLOW SERVICE FROM KAELO HEALTH.
I OPENED 2 SEPARATE HEALTH INSURANCES FOR MY PARENTS AND FIRSTLY, ONLY MY DAD'S CARD CAME WITH WRONG NAMES AFTER I HAUNDED THEM FOR MIONTHS AND IT WAS EVENTUALLY DELIVERED WITH THE CORRECT NAMES. MIND YOU, MY MOM HAS NEVER RECEIVED HER CARD AND THEY ARE ON A MONTHLY DEBITING MY ACCOUNT.
I HAVE BEEN EMAILING COUNTLESSLY FOR MONTHS AND AT SOME POINT. I EVEN STOPPED PAYING.
THEY STUPID DAMN CARDS TAKE MORE THAN THE SPECIDIED 2-6 WEEKS TO BE DELIVERED AND ALL YOU GET IS RIDICULOUS AUTOMATED REPLIES VIA EMAIL.
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Replies (1)Kaelo's replyOfficial
01 Sept 2022, 17:42Hi Johny, we're sorry to hear of your experience, one of our escalations consultants will be in contact to assist with your enquiry.
Kaelo's reply01 Sept 2022, 17:42
Official
Hi Johny, we're sorry to hear of your experience, one of our escalations consultants will be in contact to assist with your enquiry.
