jK
johny K

1 reviews | Active since Jun 2020

01 Sept 2022, 15:22

KAELO HALTH IS WHACK LIKE CRACK

I AM ABSOLUTELY ANNOYED BY THE RIDICULOUSLY SLOW SERVICE FROM KAELO HEALTH.

I OPENED 2 SEPARATE HEALTH INSURANCES FOR MY PARENTS AND FIRSTLY, ONLY MY DAD'S CARD CAME WITH WRONG NAMES AFTER I HAUNDED THEM FOR MIONTHS AND IT WAS EVENTUALLY DELIVERED WITH THE CORRECT NAMES. MIND YOU, MY MOM HAS NEVER RECEIVED HER CARD AND THEY ARE ON A MONTHLY DEBITING MY ACCOUNT.

I HAVE BEEN EMAILING COUNTLESSLY FOR MONTHS AND AT SOME POINT. I EVEN STOPPED PAYING.

THEY STUPID DAMN CARDS TAKE MORE THAN THE SPECIDIED 2-6 WEEKS TO BE DELIVERED AND ALL YOU GET IS RIDICULOUS AUTOMATED REPLIES VIA EMAIL.

0
Replies (1)
Kaelo
Kaelo's reply01 Sept 2022, 17:42
Official
Hi Johny, we're sorry to hear of your experience, one of our escalations consultants will be in contact to assist with your enquiry.