RC
Ruan C
1 reviews | Active since Nov 2009
23 Jun 2021, 16:45
Kaelo Gap, phone calls and emails unanswered
Sent a query to find out if X-Rays are covered under my Kaelo Gap Cover policy
The call was logged more than a week ago with no response, calls also don't get answered. Logged a new call (***)
Poor service
Helpful (0)
Replies (1)0
Replies (1)
Kaelo's replyOfficial
28 Jun 2021, 11:29 Good day,
This serves as a formal apology for the service failures experienced from our team. Service to our Policy holders is of utmost importance and it is therefore extremely disappointing to us that we have failed to meet the necessary requirements.
Please note our team will be in contact with you shortly.
Take care and Be safe.
This serves as a formal apology for the service failures experienced from our team. Service to our Policy holders is of utmost importance and it is therefore extremely disappointing to us that we have failed to meet the necessary requirements.
Please note our team will be in contact with you shortly.
Take care and Be safe.
Kaelo's reply28 Jun 2021, 11:29
Official
Good day,
This serves as a formal apology for the service failures experienced from our team. Service to our Policy holders is of utmost importance and it is therefore extremely disappointing to us that we have failed to meet the necessary requirements.
Please note our team will be in contact with you shortly.
Take care and Be safe.
This serves as a formal apology for the service failures experienced from our team. Service to our Policy holders is of utmost importance and it is therefore extremely disappointing to us that we have failed to meet the necessary requirements.
Please note our team will be in contact with you shortly.
Take care and Be safe.