MN
Mutshekwa N
1 reviews | Active since Jun 2023
14 Jun 2023, 10:53
Kaelo gap cover claims
I have being sending emails with regarding my claims for hospital shortfalls without any response from them,i tried to call but im being told its waiting approver for days,i called today i was told it rejected but i never got any email from them..im very very disappointed with their service
Helpful (0)
Replies (6)0
Replies (6)
Kaelo's replyOfficial
14 Jun 2023, 11:42Hi Mutshekwa N, we sincerely apologise for the service you have received.
We have sent your details through to our team to assist and you will be contacted as soon as possible.
The Kaelo Team
We have sent your details through to our team to assist and you will be contacted as soon as possible.
The Kaelo Team
Kaelo's reply14 Jun 2023, 11:42
Official
Hi Mutshekwa N, we sincerely apologise for the service you have received.
We have sent your details through to our team to assist and you will be contacted as soon as possible.
The Kaelo Team
We have sent your details through to our team to assist and you will be contacted as soon as possible.
The Kaelo Team
MN
Mutshekwa N's updateReviewer Update
14 Jun 2023, 11:49Im hoping to contacted today
MN
Mutshekwa N's update14 Jun 2023, 11:49
Reviewer Update
Im hoping to contacted today
Kaelo's replyOfficial
14 Jun 2023, 11:50We have informed our team and as soon as they have received your complaint, they will get in touch with you.
Kaelo's reply14 Jun 2023, 11:50
Official
We have informed our team and as soon as they have received your complaint, they will get in touch with you.
MN
Mutshekwa N's updateReviewer Update
15 Jun 2023, 07:38Im very disappointed with the service that im getting from Kaelo gap cover no one has reached out to me so far,i would recommend this cover to anyone,the service is very poor its over 14 days now been told different stories when i call
MN
Mutshekwa N's update15 Jun 2023, 07:38
Reviewer Update
Im very disappointed with the service that im getting from Kaelo gap cover no one has reached out to me so far,i would recommend this cover to anyone,the service is very poor its over 14 days now been told different stories when i call
Kaelo's replyOfficial
19 Jun 2023, 08:29We sincerely apologise for the delayed communication, we have alerted our team so that they can best assist.
Kaelo's reply19 Jun 2023, 08:29
Official
We sincerely apologise for the delayed communication, we have alerted our team so that they can best assist.
Kaelo's replyOfficial
19 Jun 2023, 16:46Hi Mutshekwa Ndou,
Our team has tried to contact you on the 2023/06/15 at 10:14 and 10:16 with no answer An email regarding confirmed your claim is finalised. Please provide us with a good time to contact you.
The Kaelo Team
Our team has tried to contact you on the 2023/06/15 at 10:14 and 10:16 with no answer An email regarding confirmed your claim is finalised. Please provide us with a good time to contact you.
The Kaelo Team
Kaelo's reply19 Jun 2023, 16:46
Official
Hi Mutshekwa Ndou,
Our team has tried to contact you on the 2023/06/15 at 10:14 and 10:16 with no answer An email regarding confirmed your claim is finalised. Please provide us with a good time to contact you.
The Kaelo Team
Our team has tried to contact you on the 2023/06/15 at 10:14 and 10:16 with no answer An email regarding confirmed your claim is finalised. Please provide us with a good time to contact you.
The Kaelo Team