UD
Unathi D
1 reviews | Active since Aug 2014
17 Sept 2025, 15:20
Kaelo Gap cover
Very disappointing service. I had a gap cover for over 9 months. When I claimed, I was sent to Pillar, which meant I had to postpone the procedure countless times. Despite that, the claim was denied for no reason.
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Replies (3)
Kaelo's replyOfficial
17 Sept 2025, 15:28That doesn't sound right and thank you for bringing it to our attention. Please note that this has been escalated to our team and feedback will be shared as soon as possible.
Kaelo's reply17 Sept 2025, 15:28
Official
That doesn't sound right and thank you for bringing it to our attention. Please note that this has been escalated to our team and feedback will be shared as soon as possible.
Kaelo's replyOfficial
17 Sept 2025, 15:35Thank you. Our team will be in touch to assist.
Kaelo's reply17 Sept 2025, 15:35
Official
Thank you. Our team will be in touch to assist.
Kaelo's replyOfficial
19 Sept 2025, 08:43We hope the team was able to assist you with efficiency.
Kaelo's reply19 Sept 2025, 08:43
Official
We hope the team was able to assist you with efficiency.