FM
Farhad M

1 reviews | Active since Apr 2023

10 Apr 2023, 17:11

Kaelo /dischem health care *****s

Firstly I would like to state that this review only received 1 star because I could not put no stars ... This health care deserves absolutely no stars.

Recently I had a major heart attack ... upon arrival to the hospital it was discovered that the kaelo dischem health care does not exist according to all the recommended hospitals as per the health cares list.

I did not receive required treatment and was forced to go to a government hospital.. I find this unacceptable as I have been paying the health care for private care ...

It had turned into an even worse situation after discovering that the government hospital does not have the specific medical equipment to assist me.

My family members had to pull together to assist with payment in a private hospital as all my funds had been exhausted by this time. The cardiologist handling my procedure was in a state of shock as if I had not been there in time my situation would have turned fatal.

We were extremely disheartened to have been sold a non existent services as the health care was supposed to ease my financial stress and sort out my medical needs.

A lot of trust was put into this health care and my life was at risk due to this *****ulent act.

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Replies (1)
Kaelo
Kaelo's reply12 Apr 2023, 08:08
Official
Hi  Farhad Moosa. 

We sincerely apologise for the experience you have had and completely understand your frustration. 
 
We have alerted our team to look further into the matter and you will be contacted as soon as possible. 

The Kaelo Team