Email reply failures

Item: Kaelo
Rating: 1
Author: clive M

Kaelo Prime Cure are very poor in replying to emails. They state they will try to reply within 8 hours. However, I asked a simple question 6 days ago, followed it 4 days ago then 2 days ago and still have no reply.

Helpful (0)

Replies (1)

Kaelo's replyOfficial

09 Feb 2026, 10:19

We sincerely apologise for the experience you have had. Our team has been alerted and will be in touch to assist.

Best regards,

Kaelo's reply09 Feb 2026, 10:19

Official

We sincerely apologise for the experience you have had. Our team has been alerted and will be in touch to assist.

Best regards,

Email reply failures

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