A
Angélique

1 reviews | Active since May 2023

02 Nov 2023, 07:00

Don't Bother with Kaelo Gap Cover

Have canceled my gap cover months ago and they keep debiting my account. Ever time I call, they have some excuse... "Oh this is the last month and ever time I asked if something from a hospital visit was claimable, I got told it wasn't. They're ate better Gap covers or there

0
Replies (3)
Kaelo
Kaelo's reply02 Nov 2023, 07:35
Official
Good day Angélique, we are very sorry to hear that this was the experience you had with us. 

We have alerted our team to further look into the issue and we hope to best assist. 

The Kaelo Team
A
Angélique's update02 Nov 2023, 16:00
Reviewer Update
Thank you for the call back. Seems AON, the broker is the problem and haven't bothered to pass on my cancellation even after confirming it was done. I appreciate your help in getting to the bottom of this matter
Kaelo
Kaelo's reply02 Nov 2023, 17:12
Official
Thank you for the provided feedback and please don't hesitate to contact us for further assistance.