ZE
Zelmari E
1 reviews | Active since Jan 2026
12 Feb 2026, 11:56
Do not use Kaelo Gap!
Do not consider to use Kaelo gap. Look at alternative options. They keep requesting same documentation just to stretch out the processing. I reached out numerous times and each time the status stays the same. I am so tired of struggling.
Helpful (0)
Replies (3)0
Replies (3)
Kaelo's replyOfficial
12 Feb 2026, 15:03Good day Zelmari, we are very sorry to hear this and will ensure to alert our team so that they can best assist.
Kaelo's reply12 Feb 2026, 15:03
Official
Good day Zelmari, we are very sorry to hear this and will ensure to alert our team so that they can best assist.
ZE
Zelmari E's updateReviewer Update
13 Feb 2026, 11:43AGAIN today got a mail that my claim cant be processed because they don’t see my account. This is so tiring.
When will someone at Kaleo step up and help?
Now I have to wait out another 7-10 business days.
If I could I would rate you 0 stars. You don’t even deserve one. Terrible service.
When will someone at Kaleo step up and help?
Now I have to wait out another 7-10 business days.
If I could I would rate you 0 stars. You don’t even deserve one. Terrible service.
ZE
Zelmari E's update13 Feb 2026, 11:43
Reviewer Update
AGAIN today got a mail that my claim cant be processed because they don’t see my account. This is so tiring.
When will someone at Kaleo step up and help?
Now I have to wait out another 7-10 business days.
If I could I would rate you 0 stars. You don’t even deserve one. Terrible service.
When will someone at Kaleo step up and help?
Now I have to wait out another 7-10 business days.
If I could I would rate you 0 stars. You don’t even deserve one. Terrible service.
Kaelo's replyOfficial
16 Feb 2026, 12:30We sincerely apologise for this, please be assured that our team is on it and will do their very best to get it sorted.
Kaelo's reply16 Feb 2026, 12:30
Official
We sincerely apologise for this, please be assured that our team is on it and will do their very best to get it sorted.