ZT
Zuzeka T
1 reviews | Active since Apr 2024
19 Apr 2024, 02:30
Disappointment with the service
I'm still waiting on a claim/ complaint that i made with this company. I've made calls, sent an email and sent inboxes via Facebook messenger but still no feedback as from the 20th March, I would really love to know when exactly my issue is gonna get resolved. Im very far with my pregnancy and this is one of the worst things that has been stressing me out.
Helpful (0)
Replies (3)0
Replies (3)
Kaelo's replyOfficial
19 Apr 2024, 09:48Hi Zuzeka Tiyo, we are very sorry to hear this and will ensure that our team best assists.
Please note that our team has been alerted and will attend to the matter as soon as possible.
The Kaelo Team
Please note that our team has been alerted and will attend to the matter as soon as possible.
The Kaelo Team
Kaelo's reply19 Apr 2024, 09:48
Official
Hi Zuzeka Tiyo, we are very sorry to hear this and will ensure that our team best assists.
Please note that our team has been alerted and will attend to the matter as soon as possible.
The Kaelo Team
Please note that our team has been alerted and will attend to the matter as soon as possible.
The Kaelo Team
Kaelo's replyOfficial
19 Apr 2024, 10:35Good day Zuzeka, our team has informed us that they are currently in communication with you on Facebook to request certain documents that are required.
Kindly provide your feedback on that platform.
The Kaelo Team
Kindly provide your feedback on that platform.
The Kaelo Team
Kaelo's reply19 Apr 2024, 10:35
Official
Good day Zuzeka, our team has informed us that they are currently in communication with you on Facebook to request certain documents that are required.
Kindly provide your feedback on that platform.
The Kaelo Team
Kindly provide your feedback on that platform.
The Kaelo Team
Kaelo's replyOfficial
16 Jul 2024, 16:39Good day Zuzeka. We hope your complaint was attended to and resolved.
Kaelo's reply16 Jul 2024, 16:39
Official
Good day Zuzeka. We hope your complaint was attended to and resolved.