HP
Heidi P
1 reviews | Active since May 2020
01 Mar 2023, 10:57
Dis Chem and Kaelo health
Worst service as yet.
App**** for the dis chem health plus and been paying 7 months. Went to the doctor once and three months later I found out the medical insurnace never paid for an accident that happened.
They refuse to pay back my payments thus it makes this place a charity institution. You pay a fee each month for nothing being covered.
Honestly made the biggest mistake trusting this company and Dis Chem. Best of all... You can't even get medication from Dis Chem with this policy... stay away!
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Kaelo's replyOfficial
01 Mar 2023, 11:10Hi Heidi P,
We apologise for the service you have experienced and understand the frustration caused.
At the core of our business, we value our people and put people first and you are important to us, therefore, we would like to assist you the best way we can.
We will ensure our Exec Office Team contacts you as soon as possible.
The Kaelo Team
We apologise for the service you have experienced and understand the frustration caused.
At the core of our business, we value our people and put people first and you are important to us, therefore, we would like to assist you the best way we can.
We will ensure our Exec Office Team contacts you as soon as possible.
The Kaelo Team
Kaelo's reply01 Mar 2023, 11:10
Official
Hi Heidi P,
We apologise for the service you have experienced and understand the frustration caused.
At the core of our business, we value our people and put people first and you are important to us, therefore, we would like to assist you the best way we can.
We will ensure our Exec Office Team contacts you as soon as possible.
The Kaelo Team
We apologise for the service you have experienced and understand the frustration caused.
At the core of our business, we value our people and put people first and you are important to us, therefore, we would like to assist you the best way we can.
We will ensure our Exec Office Team contacts you as soon as possible.
The Kaelo Team